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  • DELIVERY
    We serve the entire San Francisco Bay Area. Delivery fees apply depending on the package of choice and location of set-up. Please contact us for a price quote.
  • OUTDOOR SET-UP
    Yes we do set-up outdoors or at the park. If the weather is unsuitable or too hot, we will require a shade. The surface must be flat, dry, clean, and safe. We do not set-up on dirt, sand, tanbarks, extremely dirty or uneven surface. Grass is acceptable as long as it is clear of animal/bird poop.
  • PAYMENT METHOD
    We accept credit/debit card payments (Visa, Mastercard, Discover and Amex), Venmo, Zelle or PayPal. We charge an extra 3% processing fee for credit and debit card payments as well as if paying through PayPal under goods and services.
  • BOOKING
    Please fill up the contact form on the BOOK US page and we will circle back within 24-72 hours. A $250 non-refundable deposit is required to reserve the date. The remaining balance is due 3 days before the event. Reservations are on a first come-first serve basis.
  • PLAY AREA RULES
    -No shoes, food or drinks allowed inside the play area -No sharp objects (keys, badges, etc.) -No face paint -No overcrowding -Adult supervision required at all times.
  • UNSUITABLE WEATHER
    If it rains, unfortunately, we can not set up outdoors. Please let us know of your back-up plan ahead of time. If the weather is too hot (90 degrees and up), please ensure a shade or tent is provided to protect the play equipments from too much heat and of course, the kids as well. If no back-up plans are made for unsuitable weather conditions, the non-refundable deposit can be credited to another day/event a year from the scheduled event date and is transferrable to another person as well.
  • INSURANCE
    We do carry general liability insurance. However, we still require our clients to sign a release of liability form.
  • RENTAL PERIOD
    Pricing includes up to a 4 hour rental period from 9:00am-7:00pm. Please let us know if time extension is needed past our business hours.
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