
We serve the entire San Francisco Bay Area and surrounding cities. Delivery fees apply depending on the package of choice and location of set-up. Please contact us for a price quote.
Yes we do set-up outdoors or at the park. If the weather is unsuitable or too hot, we will require a shade. The surface must be flat, dry, clean, and safe. We do not set-up on dirt, sand, tanbarks, extremely dirty or uneven surface. Grass is acceptable as long as it is clear of animal/bird poop.
We accept credit/debit card payments (Visa, Mastercard, Discover and Amex), Venmo, Zelle or PayPal. We charge an extra 3.5% processing fee for credit and debit card payments as well as if paying through PayPal under goods and services. Zelle and Apple Cash are free of charge.
Please fill up the contact form on the BOOK US page and we will circle back within 24-72 hours. A $200 non-refundable deposit is required to reserve the date. The remaining balance is due 3 days before the event. Reservations are on a first come-first serve basis.
-No shoes, food or drinks allowed inside the play area
-No sharp objects (keys, badges, etc.)
-No face paint
-No overcrowding
-Adult supervision required at all times.
If it rains, unfortunately, we can not set up outdoors. Please let us know of your back-up plan ahead of time. If the weather is too hot (75 degrees and up), please ensure a shade or tent is provided to protect the play equipments from too much heat and of course, the kids as well. If no back-up plans are made for unsuitable weather conditions, the non-refundable deposit can be credited to another day/event a year from the scheduled event date and is transferrable to another person as well.
We are flexible with the rental period within our business hours from 9am-8pm. Please let us know if time extension is needed past our business hours.